At Empire Royals, every order undergoes a rigorous quality check and is processed within 1–2 business days (excluding weekends and public holidays). Orders confirmed after 2:00 PM AEST will initiate the fulfillment cycle the following business day.

Upon dispatch, you will receive an automated notification containing your secure tracking credentials.

We provide comprehensive tracked logistics to our global clientele. All rates are calculated in USD.

International shipments may be subject to local import duties or statutory taxes as defined by the destination country's customs authority. These costs are the sole responsibility of the client. Empire Royals maintains no control over these regional assessments or any logistical variances caused by customs clearance procedures.

Tracking Synchronization: Please allow 24–48 hours for logistical systems to update tracking data. If status remains stagnant after 3 business days, please contact our concierge.

Information Accuracy: To ensure delivery, please verify all shipping data at checkout. Empire Royals is not liable for failed deliveries resulting from inaccurate address submissions. Should a parcel be returned to our facility, reshipment logistics will be the client's responsibility.